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Featured Career Opportunities
Correction Officer
Hiring Correction Officers
Benefits
- $105,146 salary after 5 ½ years; retire with pay and benefits for life, in 22 years – at any age
- Health, Vision, Dental and Pension
Build a career that delivers for New York and for you. Call (212) 386-5000
Emergency Medical Specialist Trainee
Hiring Emergency Medical Specialist Trainees
Benefits
- Paid training and a path to firefighter
- Health, Vision, Dental and Pension
Build a career that delivers for New York and for you. Call (212) 386-5000
TLC Inspector
Hiring TLC Inspectors
Benefits
- Work in Enforcement or Inspection — wear a badge, great for mechanics
- Health, Vision, Dental and Pension
Build a career that delivers for New York and for you. Call (212) 386-5000
NYPD Assistant School Safety Agent
Hiring NYPD Assistant School Safety Agents
Benefits
- Entry-level law enforcement, family-friendly schedule
- Health, Vision, Dental and Pension
Build a career that delivers for New York and for you. Call (212) 386-5000
Teacher
Hiring Teachers
Benefits
- Apply with any undergraduate degree; paid training and subsidized master’s degree
- Health, Vision, Dental
Build a career that delivers for New York and for you. Call (212) 386-5000
Public Health Nurse
Hiring Public Health Nurses
Benefits
- Meaningful work during the school year; family-friendly schedule
- Health, Vision, Dental, Pension, Student Loan Forgiveness and Tuition Reimbursement
Build a career that delivers for New York and for you. Call (212) 386-5000
FAQs
Correction Officer:
- Correction Officers, under supervision, maintain security and are responsible for the care, custody, control, job training and work performance of sentenced and detained person incustody (PIC) within New York City correctional facilities. They supervise PIC’s meals, visits, recreational programs, and other congregate activities; inspect assigned areas for conditions which threaten safety and security; conduct searches in order to detect contraband; complete forms and reports; maintain appropriate log books; communicate with other area Correction Officers to exchange pertinent information; issue verbal orders, announcements and explanations to PICs; observe PICs and make recommendations concerning medical and/or psychiatric referrals; safeguard Department supplies and equipment; escort inmates within and outside of the facility including their transportation in Departmental vehicles; respond to unusual incidents and disturbances; enforce security procedures in accordance with Department guidelines; request medical assistance for PICs when necessary; count and verify the number of PICs present in assigned areas; verify identification of PICs; supervise PICs of either sex; operate a motor vehicle; and perform related work.
See Job Description
- Base salary is $54,652 and after 5½ years it is $105,146. There is ample opportunity for overtime. See Pay & Benefits.
Significant earning potential:
More than 50% of officers hired in 2023 made an additional $30K in overtime pay in their first year.
More than 25% of officers hired in 2023 made an additional $40K in overtime pay in their first year.
- NYC Correction Officers are on duty 24 hours a day, so there are many possible tours. A tour is 8 hours.
- Training at the academy prepares you for an array of possible scenarios that will contribute to keeping you safe once you are on the job at the facilities. This job comes with the similar amount of risk as all public safety jobs.
- This is a real opportunity at a high-paying career that makes a difference.
- Yes but at the date of appointment, you must be a resident of the City of New York or of Nassau, Westchester, Suffolk, Orange, Rockland or Putnam counties.
- No, however the college or university you attend must be accredited to have it recognized.
- It is not necessary, but it can be recognized.
- Yes, NYC DOC does accept FEMA credits; however, they must be transcribed by an accredited college or university. Click HERE for more information.
- There is no GPA requirement.
- This will vary depending on the nature of the misdemeanor, your age at the time of the offense, and other factors. Please contact our Applicant Investigations Unit (AIU) for additional information aboutyour specific circumstances.
- At this time, candidates invited from the FDNY or DSNY predetermined lists, will start the process as provisional employees, meaning you will have to take an exam sometime within the first year. There is a possibility this will also be made available during the academy. Currently, there is an exam fee.
Learn about eligibility and details for exam fee waivers.
- The Physical Agility test is a test of your endurance consisting of a series of tasks, such as running and heavy lifting. Here’s what you need to know:
- If you passed the exam with a score of 70% or more, we advise you not to retake the exam. There will be options to retake it if necessary.
- Click here to learn about the types of questions you will find on the exam. These are the notable exam prep guides:
- You must be at least 17½ years old to take the test, andmust be 21 to enter the Correction Academy. There is no maximum age limit to join.
- If you have moving violations, license suspension(s) or an accident record, you may be disqualified but this isn’t automatic. Please besure to share these details with your investigator.
- Please visit us on Facebook, Instagram, LinkedIn and X, or to see when we will be in your community.
EMS Trainee:
- We offer paid training for EMS Trainees. You will be paid $36,330 for the 3-month training. After you complete training and receive your EMT certification, you will be paid 43,932-$49,816. (Pay range is for 8.5-hour tours or 12-hour tours). Additional information can be found on www.JoinFDNY.com
- In the EMS Academy there are three potential start times: 6:30am, 11:30am or 3:00pm. Each day at the EMS Academy is 8.5 hours long. When the EMS Academy is completed, your schedule will be based on your work location. Please note that FDNY EMS is a 24 hour a day, 7 day a week, 365 day a year operation. Some staff are scheduled to work overnight hours and receive a 10% shift pay differential.
- Yes. Contact the EMS Recruitment office at 718-999-fdny (3369) Mon-Fri 9-5
- As an EMT, no.
- Yes, all FDNY EMS Candidates must complete a comprehensive Background Investigation.
- No, there is a minimum age of 17 by the end of theapplication period to apply.
- Yes, NYC residency is not required.
- Yes, the 18 weeks of paid training will take place at the FDNY EMS Academy located on Fort Totten in Bayside, Queens.
- All EMS Trainee applicants must take the Civil Service Examination during the Application Filing Period. The exam for EMS Trainee is an “Education and Experience Exam,” best described as a non-traditional exam (not multiple choice, essay or fill in the blank). The questions are related to your education, professional work and certification history.
- Applicants that receive 70% for meeting the Minimum Qualifications and appear on the civil service examination list will have the opportunity to complete the hiring process for EMS Trainee.
- Get all your education (college transcripts/credit count, work history, including length of time at specific jobs) and certification history (if you have a CPR, Medical Assistant certification) together. This will ensure that you get all the points on the exam that you are eligible for.
- FDNY EMS Recruitment offers free assistance at multiple locations throughout the city. Please contact FDNY Recruitment at Recruitment@fdny.nyc.gov or call 718-999-3369 to schedule an appointment.
- Tell them that you are interested in starting a rewarding and challenging career. Let them know that you will need to focus throughout this process and that help and support from them will be greatly appreciated.
- The minimum educational requirements are a 4-year high school diploma, GED, or a foreign high school diploma that will have to be evaluated by an approved evaluation service. A list of approved evaluators can be found in the “Special Circumstance Guide” below https://www.nyc.gov/assets/dcas/downloads/pdf/employment/pdf_c_special_circumstances_guide.pdf
- Having an Honorable Discharge from the U.S.Military is something we value at the FDNY.
- There is no direct answer to this question as each circumstance will be different. It depends on the charge/conviction.
- All candidates must successfully complete the EMS Physical Ability Test (PAT) and the Medical and Psychological examinations. FDNY EMS Recruitment offers free Physical Ability Test preparation. Once your name appears on the civil service list you will be contacted by FDNY EMS Recruitment.
- Yes, a Driver’s License is required for this position, and it must be maintained throughout your employment with FDNY EMS. You are required to have your driver's license before you are appointed to the title of EMS Trainee.
- Any driving infraction history will be reviewed during the Background Investigation.
TLC Inspector:
- Base salary is $52,931 per annum.
- Overtime opportunities are available.
- The Enforcement division operates 24 hours a day, 7 days a week. Officers assigned to Enforcement work on a compressed schedule at 4 days/week (40 hours) and will be required to work various shifts including weekends and/or nights/evenings/holidays.
- The Safety & Emissions (S&E) division operates Monday through Friday, 4:30 AM to 9 PM. Inspectors assigned to Safety & Emissions work a 5-day workweek schedule (40 hours, shift duty) and may be required to work various shifts including weekends and/or nights/evenings/holidays.
- Yes, if you are interested in learning more about the position and would like to speak to someone, please send an email to EnforcementOfficers@tlc.nyc.gov and we can schedule a time for you to speak to an officer.
- Assignment within Enforcement does not require prior experience.
- Assignment within Safety & Emissions requires one year experience as an auto mechanic and you must also have a valid NY State Motor Vehicle Inspector Certificate, Emissions Qualified.
- Yes. There will be a background investigation including fingerprint screening to verify the qualification requirements and requisite character.
- Assignment within Enforcement requiresyou to be at least 21 years or older.
- Assignment within Safety and Emissions requires you to be at least 18 years or older.
- There is no maximum age limit.
- New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
- Yes.
- Assignment within Enforcement will require you to complete and pass the 5-month TLC Academy including Peace Officer training.
- Assignment within Safety and Emissions has a shorter on-the-job training.
- A Civil Service exam is a standardized test used to assess applicants’ skills and abilities for government jobs based on merit. There is a civil service exam for the Taxi & Limousine Inspector/Officer position.
- Note: Taking a civil service exam is not a pre-requisite to apply for this position. During your employment asa Taxi & Limousine Inspector/Officer, you will be required to take and pass the civil service exam when it is offered.
- The filing period for the next exam isexpected to be in April 2026.
- There is an application fee to be paid by you at the time of filing your application.
- You must achieve a score of at least 70% to pass the test and remain in the position.
- A four-year high school diploma or its education equivalent approved by a State’s Department of Education or are cognized accrediting organization.
- It is preferred but not essential.
- This will vary depending on the nature of the misdemeanor, your age at the time of offense, and other factors. Please contact us through EnforcementOfficers@tlc.nyc.gov for additional information about your specific circumstances.
- Yes, you must have a motor vehicle driver license valid in the State of New York. This license must be maintained for the duration of your employment.
- If you have moving violations, license suspension(s) or an accident record, you may be disqualified but this is not automatic. Please be sure to share these details during the hiringprocess.
- Yes, a medical and psychological assessment will be conducted to determine whether you can perform the essential functions of the position of Taxi and Limousine Inspector/Officer. There will also be a drug screening.
- Some of the physical activities and working conditions are: working outdoors in all weather conditions; walking/standing/sitting/driving for long periods of time in an assigned area during a tour, climbing stairs, climbing in and out of inspection pits, moving heavy equipment, gripping persons to prevent escape, engaging in hand to hand struggles to subdue a suspect resisting arrest, employing self-defense tactics and handcuffing techniques, being physically active for prolonged periods of time, understanding verbal communications over the radio with background noise,reading and writing under low light conditions, and wearing a bullet-resistant vest.
- Additionally, during training, you will be required to pass a physical fitness exam which includes running continuously for 1.5 miles.
- TLC Enforcement Officers must meet the following qualifications for Special Patrolman status:
- be twenty-one years of age or older;
- be a citizen of the United States;
- be a resident of New York City, unless exempted by law;
- if discharged from military service, the discharge must not have been dishonorable;
- be of good moral character; and have no record of convictions for any felony or serious offense as enumerated in §265.00 (17) of the New York State Penal Law.
Assistant School Safety Agent:
- $37,339
- Full time - 40 hrs per week.
- Yes
- Yes
- No
- Yes
- 18-20
- No
- Yes
- The title is a NEW title for the NYPD so a civil service exam has not been established as yet, currently you can be hired without taking an exam, however when an exam is established you will need to take and pass the exam before you can be hired.
- The likelihood of being hired is low if there are others who scored higher. You could retake the exam.
- Since an exam is not established as yet there are no specific criteria but it would be good to review the Notice of Examination for the higher title - School Safety Agent to have an idea of what might be on an exam.
- You are an Assistant School Safety Agent working alongside a School Safety Agent.
- HS Diploma
- Being a Veteran is always looked upon favorably.
- Yes
- Medical and psychological , drug screening, background and character screening.
- No - A drivers license is not a requirement to be hired.
Teacher:
- The teacher contract includes an assigned base salary and salary schedule, negotiated by the United Federation of Teachers (UFT). As of September 14, 2026, the starting salary for teachers without prior teaching experience is $71,314 with a bachelor’s degree and $80,166 with a master’s degree.
- Teachers receive yearly automatic increases and annual retention bonuses. Over time, teacher salaries can grow in two main ways: Increases based on years of teaching experience (salary steps) and increases for educational credits earned beyond a bachelor’s degree (salary differentials).
- Most teachers have a 6-hour, 20-minute workday, Monday through Friday, with a 60-minute professional development block on Mondays immediately following dismissal, a 40-minute Other Professional Work block on Tuesdays immediately following dismissal, and 55 minutes of self-directed parent engagement time, which may be completed remotely outside of the school day.
- For additional questions, visit the TeachNYC Support Center: teachnyc.zendesk.com. You can also send a message to the TeachNYC recruitment team.
- To apply to teach at NYC Public Schools, you must have a valid New York State teacher certification. No teaching experience is required to apply to the NYC Teaching Fellows program.
- The NYC Teaching Fellows is an accelerated teacher training program that prepares career changers and recent grads to become certified, full-time NYC Public Schools educators. Learn more by visiting nycteachingfellows.net/city.
- The first priority of NYC Public Schools is the safety of its students and staff. As such, all teachers are required to undergo a background check.
- NYC Public Schools is an equal opportunity employer. There is no age limit to being a dedicated, passionate educator!
- Yes! NYC residency is not a requirement for teaching at NYC Public Schools.
- For aspiring educators who want to become certified teachers, the NYC Teaching Fellows offers an accelerated training program, which begins with a seven-week summer training intensive from June to August. After successfully completing training, Fellows begin teaching full-time in a NYC Public Schools classroom in September. Fellows will complete a subsidized master’s program and earn their certification while teaching, typically within two to three years.
- Bachelor's degree conferred by May 31, 2026
- Minimum undergraduate GPA of 2.5
- Fluent in written and spoken English
- United States work authorization (NYCTF does not sponsor candidates)
- Never participated in a program that would lead to certification in the U.S. or Puerto Rico
- NYCPS and the United Federation of Teachers (UFT) offer generous benefits for current and retired teachers:
- Health: Access premium-free health insurance from day one.
- Savings: Save for retirement with tax-deferred plans.
- Pension: Retire with a pension that provides regular payments for life.
- Discounts: Enjoy discounts on travel, shopping, and entertainment.
- No! Applying to the program is free. Learn more and start your application today at nycteachingfellows.net/city.
- Subject areas are assigned based on candidate eligibility and the needs of NYC Public Schools classrooms.
- After successfully completing a 7-week summer training from June through August, Fellows begin teaching full-time in a NYC Public Schools classroom in September.
- All NYC Public Schools (NYCPS) teachers must have New York State Education Department-granted teacher certification. The NYC Teaching Fellows is a great pathway for individuals to obtain certification and begin a rewarding career at NYCPS. Applicants to the NYC Teaching Fellows must possess a bachelor’s degree with a GPA of 2.5 or above.
- NYC Public Schools is an equal-opportunity employer and welcomes aspiring and certified educators from all backgrounds.
- The first priority of NYC Public Schools is the safety of its students and staff. As such, all teachers are required to undergo a background check.
School Nurse:
- Both part-time and full-time roles available
- Junior Public Health Nurse (No Civil Service Exams Required): $40.36-$48.45 per hour (up to $88,520)
- Public Health Nurse (Civil Service Exams Required): $48.80-$53.59 per hour (up to $97,908)
- Administrative Public Health Nurse (Civil Service Exams Required): up to $201,607
- Junior Public Health Nurse (No Civil Service Exams Required): $40.36-$48.45 per hour (up to $88,520)
- All nursing titles are contractually required to work 35 hours per week per the collective bargaining agreement, i.e. 8am-4pm depending on the assigned school schedule.
- Junior Public Health Nurse is considered the entry-level civil service title for all NYS Licensed RNs. All that is required is the NYS RN License and successful completion of an Associates Degree in Nursing. No formal clinical nursing experience is required.
- NOTE: the advanced practice nurse titles including Public Health Nurse, Public Health Nurse (School Health), Consultant Public Health Nurse, and Administrative Public health Nurse require post-licensure clinical nursing experience. For the Minimum Qualification Requirements established by DCAS see below:
- Public Health Nurse - Qualification Requirements 1. A Bachelor's of Science degree in Nursing from a regionally-accredited college or university or one recognized by the New York State Education Department as following acceptable educational practices; and 2. A license and current registration to practice as a Registered Professional Nurse in New York State. This license must be maintained for the duration of employment
- Public Health Nurse (School Health) - Qualification Requirements 1. A Bachelor's of Science degree in Nursing from a regionally-accredited college or university or one recognized by the New York State Education Department as following acceptable educational practices; and 2. A license and current registration to practice as a Registered Professional Nurse in New York State. This license must be maintained for the duration of employment
- Consultant Public Health Nurse - Qualification Requirements 1. A valid New York State license as a Registered Nurse, a baccalaureate degree in Nursing from an accredited college and a master’s degree from an accredited college in Nursing, Public Health or a related field, plus two years of relevant experience in public health or hospital nursing in the field of mental hygiene, communicable diseases, child health, school health, hospital services, rehabilitation, and/or nursing education; one year of which must have been in a supervisory, administrative, consultative or educational capacity; or 2. Education and/or experience equivalent to “1” above. However, all candidates must have a valid New York State license as a Registered Nurse, a baccalaureate degree in Nursing from an accredited college, and the one year of supervisory, administrative, consultative, or educational experience as described in “1” above
- Administrative Public Health Nurse - Qualification Requirements 1. A valid New York state license as a Registered Nurse, a baccalaureate degree in Nursing from an accredited college and a master's degree in Nursing, Public Health or a related field, plus four years of recent experience in public health or hospital nursing or a related field; at least 18 months of which must have been in an administrative, managerial, executive, consultative or educational capacity, or in supervision of professional public health nursing personnel working in any of the above mentioned areas; or 2. Education and/or experience equivalent to "1" above. However, all candidates must possess a valid New York State license as a Registered Nurse, and a baccalaureate degree in Nursing from an accredited college; and must possess the 18 months of specialized experience as described in "1" above
- Yes. All nurses are required to be fingerprinted, and we conduct standard web clearances:
- Office of the Medicaid Inspector General
- Office of Inspector General
- Office of Foreign Assets Control
- US Government official website: The System for Award Management
- National Sex Offender Public Website
- NYS Division of Criminal Justice Services Sex Offender Registry
- NYS Unified Court System
- We also conduct online verification search to confirm license and enforcement action status, via NYS Education Department, Office of the Professions.
- No. DOHMH is an equal opportunity employer, and all qualified job candidates are welcome, irrespective of age, religion, veterans’ status, disability status etc. We value diversity, equity, and inclusion in sourcing our talent pipeline of nurses.
- Yes.
- Yes, all NYS Licensed RNs who are hired are provided with on the job training to successfully transition into their clinical nursing roles within the specific bureau that they are assigned. Additionally, we provide a mandatory 6-7 week orientation which includes classroom and preceptorship with a seasoned nurse.
- Civil service positions are open to the general public and are generally used to fill positions through the open-competitive process. The exams are based on the skills and abilities for the job.
- Only if you are applying for one of the competitive nursing titles such as Public Health Nurse, Consultant Public Health Nurse, or Administrative Public Health Nurse. The Junior Public Health Nurse does not require an exam. It depends on whether you are applying for a competitive nursing title, which requires a civil service exam.
- Please refer to the information below for additional information on civil service exams:
- The required examination application fee for a civil service examination is specified in each Notice of Examination. Examination application fees are based on the minimum salary rate of the title to which appointment is being sought.
- Find out about Exams
- Candidates can learn about civil service exams by visiting nyc.gov/dcas
- Take an Exam
- Most Common Types of Exams are:
- Education and Experience Exam (EEE) – Exam is taken online at the time of application. No multiple-choice test is given. Candidates are required to input their related professional experience and academic requirements that are in alignment with the minimum qualification requirements set forth of the Notice of Exam.
- Candidates are graded based on their education and experience.
- Most Common Types of Exams are:
- Resources
- To learn about the civil service process, sign-up for the Exams Newsletter, and view exam schedule: nyc.gov/dcas
- To apply for current open positions: nyc.gov/jobs
- To get information on fee waivers and to apply for exams online: nyc.gov/exams for jobs
- Or Call DCAS’s Interactive Voice Response System: 212-669-1357
- To view information on civil service exams and established Lists: https://opendata.cityofnewyork.us - Search “Civil Service”
- Office of Citywide Recruitment Contact Info: Citywiderecruitment@dcas.nyc.gov or 212386-1701
- To get the status of an eligible list: LMAcustomerserviceunit@dcas.nyc.gov
- For issues with the Online Application System (OASys): OASys@dcas.nyc.gov
- To view full list of Frequently Asked Questions (FAQ): https://bit.ly/Oasys2
- Find out about Exams
- The required examination application fee for a civil service examination is specified in each Notice of Examination. Examination application fees are based on the minimum salary rate of the title to which appointment is being sought.
- Protest review sessions are a process used by the Department of Citywide Administrative Services (DCAS) to review and potentially correct errors in exam scores.
- To determine if an exam is right for you, it is important to read the “What the Job Involves” and “How to Qualify” sections of the Notice of Exam carefully prior to applying for an exam. Candidates will need to meet the minimum requirements for the position in order to be hired into the position.
- DOHMH is one of the largest public health agencies with over 200 years of leadership in the field. Our 6,000-plus employees share a passion for helping all New Yorkers live their healthiest lives. We are an equal opportunity employer with dynamic nursing positions available. Our team is rapidly expanding, and we are looking for NYS Licensed RNs who are experienced in various fields of nursing, including but not limited to adult health, pediatrics, family health.
- All qualified candidates are welcome, as long as they are in possession of a NYS RN License, and an Associates, Bachelors or Masters Degree in Nursing.
- Yes, it does for open-competitive civil service exams. Job candidates who are veterans of the armed forces of the United States are awarded veterans’ credits which are included in their final core upon tabulation. Additionally, they may also file for a one-time use only Veterans Fee Waiver.
- Unfair discrimination against persons previously convicted of one or more criminal offenses is prohibited UNLESS there is a direct relationship between the offense(s) and the employment sought. The granting of the employment would involve an unreasonable risk to property or the safety or welfare of specific individuals or the general public.
- No.
- No, a Drivers’ License it is not required.
Learn More About City Agencies
What They Do
Enhance the quality of life in our City by working in partnership with the community and in accordance with constitutional rights to enforce the laws, preserve the peace, reduce fear, and provide for a safe environment.
Key Achievements
Crime down across NYC. Removed thousands of illegal guns.
Common Requests
Reporting a crime. Finding local police precinct information.
What They Do
As first responders to fires, public safety and medical emergencies, disasters and terrorist acts, the FDNY protects the lives and property of New York City residents and visitors. Advances public safety through its fire prevention, investigation and education programs. Timely delivery of these services enables the FDNY to make significant contributions to the safety of New York City and homeland security efforts.
Key Achievements
In 2024, the FDNY responded to 1.6 million medical calls.
Common Requests
Reporting a fire hazard. Fire safety education programs.
What They Do
As part of New York City Emergency Management (NYCEM), Notify NYC is New York City’s dedicated emergency public communications program. Notify NYC staff operate 24x7 to constantly monitor emergency activity in New York City and the metropolitan area, like emergency alerts, mass transit disruptions, police advisories, beach notifications, and more.
Key Achievements
Common Requests
What They Do
Preserve and promote the health and mental health of all New Yorkers and promote the realization of the full potential of those with disabling conditions. Ongoing assessment of the health status of the community. Formulating policies and implementing programs to promote the public's health. Ensuring access to services by providing direct public health services or facilitating access to health care and ancillary services.
Key Achievements
Relieved $80 million in medical debt for working-class New Yorkers.
Common Requests
Obtaining birth and death certificates. Scheduling an appointment at a clinic.
What They Do
Deliver services that enable individuals and families to achieve their highest level of self-reliance. Committed to enhancing the quality of life for all New Yorkers through the effective administration of a wide range of programs.
Key Achievements
Creating permanent affordable housing with social service dollars. Improving benefit processing.
Common Requests
Applying for SNAP. Rental assistance. Disability access.
What They Do
Work to eliminate ageism and ensure the dignity and quality of life of New York City's diverse older adults and for the support of their caregivers through services, advocacy, and education. Aging supports a broad range of services, including senior centers, home-delivered meals, case management, home care, friendly visiting, elder abuse, and caregiver services.
Key Achievements
Making New York City more affordable for older residents.
Common Requests
Finding older adult centers or services. Legal assistance.
What They Do
Provide the City of New York with high-quality youth and family programming. DYCD invests in a network of community-based organizations and programs to provide opportunities for New Yorkers and communities to flourish.
Key Achievements
Saturday Night Lights. Summer Youth Employment Program (SYEP). After-school programs and community centers.
Common Requests
Applying for summer jobs for teens. Finding after-school programs.
What They Do
Promote the safe and lawful use of buildings and properties by enforcing the Building Code and Zoning Resolution. Facilitate compliant development with integrity, efficiency and professionalism.
Key Achievements
Inspections are up. Violations are down. Improving worksite safety.
Common Requests
Applying for permits. Reporting building violations.
What They Do
Protect and enhance the daily economic lives of New Yorkers to create thriving communities. Enforce consumer protection and licensing laws to protect New Yorkers in the marketplace.
Key Achievements
Ready to rent program to simplify the housing application process.
Common Requests
Find free tax prep. Check if a business is licensed. Get free financial counseling.
What They Do
Deliver programs relating to urban renewal, publicly-aided housing, neighborhood conservation, the enforcement of all laws relating to the rehabilitation or maintenance of housing, and the management of property acquired by the City, for or devoted to housing or urban renewal purposes.
Key Achievements
Launched an online portal for property owners to report the elimination of lead-based paint hazards.
Common Requests
Design guidelines. Clear housing code violations.
What They Do
Dedicated to creating a safe and supportive environment while providing individuals in our care with a path to successfully re-enter their communities. Provides for the care and custody of people ordered to be held by the courts and awaiting trial or who are convicted and sentenced to one year or less of jail time.
Key Achievements
Opened a new staff wellness center on Rikers Island. Reduction in key violence indicators.
Common Requests
Look up a person in custody. Visiting schedule.
What They Do
Encourage economic growth throughout the five boroughs of New York City by strengthening the City's competitive position and facilitating investments that build capacity, create jobs, generate economic opportunity and improve quality of life.
Key Achievements
NYC Ferry. Report to secure New York City as the global leader in applied artificial intelligence.
Common Requests
Connect businesses with financial solutions.
What They Do
Operate the City's municipal hospitals, which is the nation's largest municipal health system. Facilities in all five boroughs provide general, chronic, ambulatory and skilled nursing care and a wide variety of specialized patient care services.
Key Achievements
25,000+ calls to 911 were redirected to NYC Health + Hospitals Virtual ExpressCare. Prevented more than 12,000 unnecessary FDNY ambulance transports to nearby hospitals.
Common Requests
Access to healthcare. Location of a provider or hospital.
What They Do
Build stronger and safer communities by working with and supervising people on probation, fostering positive change in their decision-making and behavior, and expanding opportunities for them to move out of the criminal and juvenile justice systems through meaningful education, employment, health services, family engagement and civic participation.
Key Achievements
Common Requests
Connecting to a mentor. Programs and resources to help family members.
What They Do
Safe, efficient, environmentally responsible movement of people and goods in New York City and to maintain and enhance the transportation infrastructure crucial to the economic vitality and quality of life of our primary customers, City residents. Control and regulate traffic; build and maintain streets, sidewalks, highways, bridges and municipal parking facilities. Maintain and operate the Staten Island Ferry.
Key Achievements
Vision Zero. New pothole complaints to 311 are closed in an average of 1.8 days, a full day faster than the past administration’s average of 3.4 days.
Common Requests
Request maps. Apply for permits.
What They Do
Improve the lives of NYC veterans and their families. Strive to ensure that all veterans have permanent housing and access to the support services needed to find and maintain their home, implement the VetsThriveNYC, expand education and career opportunities, and provide VetConnectNYC.
Key Achievements
Combatting food insecurity through the Veterans Feeding Veterans Initiative. Expansion of the Veterans Tuition Award (VTAP).
Common Requests
Healthcare options. Filing claims.
What They Do
Ensure that each student graduates on a pathway to a rewarding career and long-term economic security, equipped to be a positive force for change.
Key Achievements
Expansion of our signature initiatives like 'NYC Reads' and Student Pathways. Created new opportunities for Career Connected Learning.
Common Requests
Transportation. Family involvement.
What They Do
Assure that the parks, beaches, playgrounds, marinas, recreation facilities, gardens, malls, squares, and public spaces of the City of New York are clean, safe, and attractive for the health and enjoyment of the people. Responsible for street trees, park flora and fauna, community gardens, historic houses, statues and monuments, open space, conservation, and nature study. Develop management and restoration policies to protect and enhance the City's wetlands, woodlands, and meadows. Conduct activities in athletics, physical fitness, environmental education, visual arts, and performing arts and crafts. Special programs are provided for senior citizens, teenagers, pre-schoolers, the disabled, and the homeless.
Key Achievements
18,000 new trees, the highest tree planting total in the past six fiscal years. In all five boroughs, make critical investments in our shared greenspaces.
Common Requests
Exploring Places to Go. Pool, beach, and facility hours. Kids programs.
What They Do
Protect New York City's architecturally, historically, and culturally significant buildings and sites by granting them landmark or historic district status and regulating them after designation.
Key Achievements
New rules to support restaurants in historic districts by streamlining the installation of sidewalk and roadway cafes in the Dining Out NYC Program. Portico is the agency's new web-based permit application portal.
Common Requests
Applying for permits. Rules and resources. Forms.
What They Do
Provide affordable housing and facilitate access to social and community services for low- and moderate-income New Yorkers. Connects residents to opportunities in financial empowerment, business development, career advancement, and educational programs.
Key Achievements
Reopening the Section 8 waitlist. Reverse decades of under-investment.
Common Requests
Applying for housing. Customer contact center.
What They Do
Prevent homelessness, when possible, address street homelessness, provide safe temporary shelter, and connect New Yorkers experiencing homelessness to sustainable housing. Do this with accountability, empathy, and equity.
Key Achievements
Record-setting connections to permanent housing. Investing in innovative shelter models.
Common Requests
Rent issues. Entering into a family shelter.
What They Do
Collect revenue for the City and value more than one million properties. Record property-related documents, administer exemption and abatement programs, adjudicate and collect parking tickets, maintain the city's treasury, chair the City's banking commission, and act as the City's chief civil law enforcement officer. Advise on the pension system and deferred compensation plan.
Key Achievements
Held illegal smoke shops accountable. Historic reforms to property tax enforcement and debt resolution.
Common Requests
Pay or dispute tickets. Property assessments.
What They Do
Protect public health and the environment by supplying clean drinking water, collecting and treating wastewater, and reducing air, noise, and hazardous substances pollution.
Key Achievements
Making neighborhoods more resilient to climate change. Ensuring the safety of the city’s tap water by conducting millions of drinking water quality tests.
Common Requests
Pay water & wastewater bills. Service disruptions.
Programs
What They Do
Official Careers Website of the City of New York. Find a job online, attend a recruitment event, or take a civil service exam to work for the city. Learn about the benefits, opportunities, and requirements of a government career in NYC.
Key Achievements
Jobs Week initiatives.
Common Requests
When is the next hiring hall? How do I register for a civil service exam? How do I find City jobs online?
What They Do
Making New York City more affordable by helping New Yorkers take advantage of city, state, and federal programs. See what benefits you may be eligible for and estimate how much New Yorkers have already saved.
Key Achievements
Expanded Earned Income Tax Credit (EITC) outreach. Delivered benefits directly to New Yorkers in more than 20 neighborhoods.
Common Requests
Professional financial counseling and coaching. Cash assistance.
What They Do
Led by the Department of City Planning (DCP), this is the most ambitious update to NYC’s zoning code since 1961. The three-part plan makes it easier for New Yorkers to go green, supports growing businesses and commercial corridors, and tackles the city’s housing shortage by allowing for a little more housing in every neighborhood.
Key Achievements
Historic plan to build affordable housing. Invested $5 Billion in infrastructure and housing.
Common Requests
Help families make a downpayment on a home. Make it easier to add an accessory dwelling unit to their property. Count rental payments towards credit history.
What They Do
Support and strengthen New York City's vibrant cultural life. Ensure adequate public funding for non-profit cultural organizations, both large and small, throughout the five boroughs. Promote and advocate for quality arts programming and articulate the contribution made by the cultural community to the City's economic vitality.
Key Achievements
Provides a list of free or suggested admission cultural venues for New Yorkers. New 65,000 square foot arts and cultural center in downtown Brooklyn.
Common Requests
Applying for cultural grants or funding. Requesting free art supplies.
What They Do
Aim to root out discrimination. Proactively identify patterns of discrimination through testing employers, housing providers, and providers of public accommodation. Use investigations, litigation, and other enforcement tools to address allegations of discrimination. Prohibits discrimination in employment, housing and public accommodations based on race, color, creed, age, national origin, alienage or citizenship status, gender (including gender identity and sexual harassment), sexual orientation, disability, pregnancy, marital status, height, weight and partnership status.
Key Achievements
Financial restitution for New Yorkers & penalties to disincentivize discrimination. Launched "Rights Here. Right Now." a live monthly radio program airing on WHCR 90.3 FM.
Common Requests
Legal services. Report discrimination.
What They Do
Environmental programs that transform communities block by block and empower all New Yorkers to secure a clean and healthy environment for future generations. Achieve mission through the following projects and programs: Greenmarket, Open Space Greening, Grow Truck, Environmental Education, Stop 'N' Swaps.
Key Achievements
Winter Warrior loyalty cards. Teaching garden on Governors Island.
Common Requests
Find a greenmarket or farm stand. Join a community garden.
What They Do
Official directory of the City of New York. It is an indispensable reference guide for anyone living or working in New York City. The Green Book includes detailed listings of contacts within each agency.
Key Achievements
Fully searchable database.
Common Requests
Finding city agency personnel.
Services
What They Do
Start here for most information about NYC or its services!
Key Achievements
Provides quick, easy access to all New York City government services and information.
Common Requests
Reporting noise complaints, potholes, and missed trash pickup. Look up services. Make payments.
What They Do
Uses community organizing principles to re-envision how the City provides services to the most vulnerable communities. Rather than expecting constituents to navigate a complex City bureaucracy to get the help they need, PEU adopts grassroots tactics to meet residents at their doors, on their phones, in their social media feeds, and in their communities. Proactive outreach with comprehensive case management to provide New Yorkers with personalized, passionate care.
Key Achievements
Launched Money in Your Pocket. Connecting New Yorkers to jobs and training opportunities. Building on record-breaking job growth.
Common Requests
Tenant support. Enroll in healthcare.
What They Do
Responsible for child welfare, early care and education, and juvenile justice services. ACS strives to protect, support, and promote the safety and well-being of the children, youth, and families of New York City.
Key Achievements
Expanded mental health services, strengthened foster care, and enhanced family support.
Common Requests
Report child abuse. Find child care needs. Become a foster parent.
What They Do
NYC Emergency Management helps New Yorkers before, during, and after emergencies through preparedness, education, and response.
Key Achievements
Regularly issue weather alerts, travel advisories, hazard mitigation plans. Notify NYC app.
Common Requests
Signing up for emergency alerts, finding coastal evacuation zone.
What They Do
Coordinate and cooperate among city agencies that are involved in animal welfare administration, regulation, management or programs, and is the City's liaison regarding animal welfare needs and concerns. Main focus areas: Companion animals, wildlife, working animals, and human dimensions of animal welfare.
Key Achievements
Pet shop laws. Creation of the NYPD animal cruelty investigation squad.
Common Requests
Reporting animal abuse. Finding pet adoption services.
What They Do
Maximize travel and tourism opportunities throughout the five boroughs, build economic prosperity and spread the dynamic image of New York City around the world.
Key Achievements
65 million visitors to NYC in 2024. The second highest number of visitors in city history. Secured FIFA World Cup 2026.
Common Requests
Planning a trip to NYC and need visitor info.
What They Do
Continue to develop and improve taxi and for-hire vehicle services in the City of New York. License and regulate for-hire vehicle, commuter van, and wheelchair-accessible van services as they relate to the overall public transportation network of the City; establish taxicab rates for all regulated industries; establish standards of service, insurance, and minimum coverage for driver safety, equipment safety, and design.
Key Achievements
Rideshare drivers receive pay raise. Green rides initiative.
Common Requests
Lost property. Accessible rides.
What They Do
Make it easier for businesses in New York City to start, operate, and expand by providing direct assistance to business owners, fostering neighborhood development in commercial districts, and linking employers to a skilled and qualified workforce. Oversee eighteen Workforce 1 Career centers, offer NYC Business Solutions, promote minority and women-owned businesses (M/WBE), support 76 Business Improvement Districts, permit construction work on all City-owned waterfront property and all private property used for maritime purposes.
Key Achievements
Regained all of the private sector jobs lost during the COVID-19 pandemic. Record number of small businesses operating in New York City.
Common Requests
M/WBE Certification. Online directory. Find a job.
What They Do
Provide essential access to free books, information, ideas, and education for all New Yorkers.
Key Achievements
Reopened the modernized Fort Washington Branch and Bay Terrace Library with top-to-bottom renovation and modernization.
Common Requests
Location hours. Kids and senior programs. Publication availability. Resources.
What They Do
Oversee all citywide technology, privacy, cybersecurity, infrastructure, and telecommunications to ensure the security of and enhance city operations and service delivery to NYC's residents, businesses, employees, and visitors. Responsible for IT infrastructure and systems that touch every aspect of city life, from public safety to human services, from education to economic development, crossing the full spectrum of governmental operations.
Key Achievements
Providing free internet to more residents than any U.S. city. Leading the nation on AI governance.
Common Requests
Submit cable complaints. Find a Gigabit Center.
What They Do
Focus on volunteerism and service in NYC. Provide meaningful access, opportunity, and resources for communities to come together and answer the call to serve NYC. We envision a city where New Yorkers are united by service and together build a culture where New Yorkers uplift one another and take responsibility for the success of our City.
Key Achievements
New initiatives launched using volunteerism as a strategy to build stronger communities, address the loneliness epidemic, and bolster the nonprofit sector’s volunteer force.
Common Requests
Volunteer opportunity search. Register an organization.
What They Do
Work to make sure that New Yorkers with disabilities can lead happy, healthy and productive lives. Provide helpful resources to the community and launch initiatives to make NYC the most accessible city in the world.
Key Achievements
Developed five-year accessibility plans to advance digital accessibility, workplace inclusion, effective communication, physical accessibility, and programmatic access.
Common Requests
Locate services. Transportation and recreation for people with disabilities.
What They Do
Legislative body of the City. 51 Members are elected to four-year terms.
Key Achievements
NYC Council investigation finds employers of all industries complying with Landmark Salary Transparency Law.
Common Requests
Constituents contacting their local district council member. Attending public hearings.
What They Do
Contact the Mayor
Key Achievements
Launched citywide programs like City of Yes and Money in Your Pocket.
Common Requests
Finding links to assistance. Submitting feedback.